Terms of Service.

These Terms of Service ("Terms") govern your access to and use of the website, client portal, and services provided by Wyrelane Solutions ("we", "us", "our"). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use them.

Where a separate proposal, statement of work (SOW), or master services agreement is signed between us, that document takes precedence over these Terms for the specific engagement it covers.

We provide web and mobile application development, AI tools and automation, SaaS, e-commerce, and related design, hosting, security, SEO, and maintenance services.

Specific deliverables, scope, timelines, milestones, and pricing for any engagement are defined in the applicable proposal or SOW agreed between us, not on this website. Pricing shown on the site is indicative and starts-from only.

Some features (the admin console and the client portal) require an account. You are responsible for keeping your login credentials confidential and for all activity under your account. Tell us immediately if you suspect unauthorized access.

We create client portal accounts when a project begins; you are responsible for the accuracy of the contact details you provide.

Quotes are valid for the period stated and are based on the scope provided. Work begins after you accept the proposal and, where applicable, pay the agreed deposit.

Each engagement includes a defined number of revisions per milestone as set out in the proposal. Requests beyond the agreed scope are handled as a change request and may affect timelines and cost, which we'll confirm with you before proceeding.

Fees, payment schedules, milestones, and any taxes are set out in the applicable proposal or invoice. We currently accept manual payment by bank transfer or supported wallets; payment instructions appear on each invoice and in your client portal.

Invoices are due by the date stated. Late or missed payments may pause work and, where permitted by law, accrue interest. Deposits and milestone payments for work already performed are non-refundable.

Because our work is bespoke and time-based, deposits and milestone payments for work already performed are non-refundable. If you cancel an engagement, you remain responsible for fees for work completed up to that point and for any non-cancellable third-party costs already incurred on your behalf (for example licenses, domains, or hosting).

If we have not yet started work, we will refund your deposit less any onboarding, discovery, or planning already carried out. To cancel, email info@wyrelanesolutions.com and we'll confirm the position in writing.

Bug fixes, updates, monitoring, and ongoing support after launch are provided under a separate maintenance plan or retainer, or on a time-and-materials basis, as set out in your proposal.

Unless a maintenance plan is in place, an engagement is considered complete on final delivery and acceptance. Requests made after that point are treated as new work and quoted separately.

You agree to provide timely feedback, content, access, and approvals needed to deliver the project, and to ensure any materials you supply (text, images, logos, data) do not infringe third-party rights. Delays in providing these may extend timelines.

Upon full payment, ownership of the final, paid-for deliverables transfers to you. Our pre-existing tools, frameworks, and know-how, and any third-party or open-source components, remain owned by their respective holders and are licensed to you as needed to use the deliverables.

Unless you opt out in writing, we may reference the project and display non-confidential work in our portfolio and marketing.

We may use AI-assisted tools to help draft, prototype, or accelerate parts of a project. A member of our team reviews the output, and you receive ownership of the final, paid-for deliverables in the usual way.

We do not submit your confidential materials to public AI tools in a manner that would train third-party models. See our Privacy Policy for how AI processing of personal data is handled.

Each party will protect the other's confidential information and use it only to perform the engagement. This does not apply to information that is public, independently developed, or required to be disclosed by law.

When we build, host, or maintain a product that processes data about your own users or customers, you are the controller of that data and we act as your processor, handling it only to provide the agreed services and on your instructions.

On request we will enter into a data processing agreement (DPA) that sets out these responsibilities, including security, sub-processors, and deletion or return of data at the end of the engagement.

You may not misuse the website or portal, including attempting to breach security, access data that isn't yours, scrape at scale, disrupt the service, or use it for unlawful purposes. We may suspend access for violations.

Our work and infrastructure rely on third parties (e.g. hosting and database providers, email, analytics, payment recipients). We are not responsible for their availability or acts, and their own terms may apply to you.

Services are provided on a commercially reasonable basis. To the maximum extent permitted by law, we disclaim implied warranties, and our aggregate liability for any claim is limited to the fees paid for the engagement giving rise to the claim. We are not liable for indirect, incidental, or consequential losses.

Either party may terminate an engagement as set out in the applicable SOW (or, absent one, on reasonable written notice). On termination you remain responsible for fees for work performed up to the termination date, and we will hand over paid-for deliverables.

Unless your engagement agreement states otherwise, these Terms are governed by the laws of Pakistan, and disputes are subject to the courts of that jurisdiction. Nothing here removes consumer rights that cannot be waived under your local law.

We may update these Terms from time to time; material changes will be reflected by the "last updated" date above. Continued use after an update means you accept the revised Terms.

Questions about these Terms? Email info@wyrelanesolutions.com.